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Courageous Thinking | Collaborative Climate | Powerful Actions

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  • 3M: Reviving a Successful Product

    Synecticsworld worked with consumer and 3M groups to re-evaluate the brand position of its successful line of Scotch consumer video products and successfully generated six brand propositions.




  • British Airways: Traveling in Comfort and Style

    British Airways, using the insights learned from the Synecticsworld-led sessions with business and first-class customers, instantly changed the face of business travel and launched an in-flight improvement revolution.



  • National Farmers Union: Better Grown Locally

    To convince consumers to pay more for locally grown versus imported produce, Synecticsworld conducted a two-day workshop, resulting in a new 'home-grown' brand and a 31% increase in revenue.


  • Bruce Power: A Nuclear Vision

    To combine three competing departments into one, Synecticsworld brought the groups together, challenged them to create a vision, articulate their mission, and explore their new structure, process, and culture.


  • Bulmers: The Queen's own Cider

    To help create a new product in forty-eight hours, Synecticsworld brought together representatives from various Bulmers' departments and created a fruit-flavored drink whose immediate sales surpassed fifteen million units.



  • Canyon Ranch: Saved from the Bulldozers

    The Canyon Ranch team, working with Synecticsworld, drafted a simple yet insightful one-sentence vision and learned the strategic skills that would sustain their rejuvenated corporate culture and new vision.



  • CertainTeed: A Super Shingle

    Synecticsworld brought together architects, installers, homeowners, and a cross-functional team from A Super Shingle to generate fresh insights and product ideas, creating one of the company's best-selling roofing shingles.


  • Ciba-Geigy: Getting at the Heart of Innovation

    To create novel methods of introducing a cardiovascular drug, Synecticsworld helped Ciba-Geigy create over 70 ideas, including an innovative price guarantee that represented an attractive proposition for fixed income consumers.

  • City of Boston, U.S.A.: The Bad Guys Lose

    With crime rates up and morale down, the city of Boston used Synecticsworld creativity and problem-solving tools to create the Safe Neighborhoods Initiative, a model adopted by cities across America.


  • Coca-Cola: Innovation, All over the World

    The Coca-Cola Company has repeatedly turned to Synecticsworld for innovative solutions to media and marketing strategies, team relationships, research sharing, product repositioning, and the creation of corporate vision.


  • Meath GAA (Gaelic Athletic Association): Winning is Better

    Synecticsworld helped the Meath Football team, which was mired in failure, prepare mentally, plan and envision what could happen on the field. The change was immediate and decisive.


  • Global Cruise Line: The Stateliest of Staterooms

    A cruise line, wanting to create a newly designed stateroom to bring smiles passengers' faces and a "Wow!" to their lips, turned to Synecticsworld for an innovative customer input methodology.


  • Jose Cuervo Tequila: Their Own Caribbean Island

    To increase market strength and highlight its tequila, Synecticsworld facilitated an idea-generation session that resulted in Jose Cuervo Tequila leasing a Caribbean island, which they christened 'The Republic of Cuervo'.


  • Dixie: The Dixie Way to Profitability

    To improve profitability and create new product opportunities, Synecticsworld trained a company-wide Dixie team in developing novel approaches for understanding the unarticulated needs of customers, several of which garnered awards.


  • Royal Netherlands Navy: Sailing into the New World

    To help shed their current worldview, Synecticsworld immersed a group of sixteen officers in a two-day session that was so successful Synecticsworld was asked to return year-after-year.



  • Politie (Dutch Police): Transforming the Police

    To regain the trust of officers and citizens, the police department's management team worked with Synecticsworld on safety and crime, resulting in a nomination for the prestigious Dutch Quality Prize.


  • The Gillette Company - ASTRA: Gillette Sharpens its Edge

    Synecticsworld, asked to revive Gillette's tradition of insight and innovation to enable the company to become more consumer-centric, created ASTRA, a highly praised program that has trained Gillette staffers worldwide.

  • The Gillette Company – Duracell: Sparking Sales

    Building on customer insights that equated batteries with food, Synecticsworld used the power of metaphors to redesign Duracell's appearance so that its battery package resembled a nutrition bar.


  • Global Cruise Line: Ship Shape Stem to Stern

    To break down the wall between branches, Synecticsworld built a solution based on guest insights and employee involvement, from management to cabin attendants, creating a highly collaborative synergy and culture.

  • Hong Kong and Shanghai Banking Corporation:
    Re-innovation

    Synecticsworld led a workshop-style conference that helped the HSBC team think outside their usual boundaries and contribute innovative ideas, creating achievable action plans and empowerment.methodology.

  • Input/Output, Inc.: A Premier Presentation

    Synecticsworld tapped the power of Team-on-Team presentations, team training and invention sessions, providing direction for the company's technology and market development and strengthening Input/Output's relationships with influencers and decision makers.

  • Kelsey Hayes: Inflating a Great Solution

    To help fix defective steel tire rims, Synecticsworld led Kelsey Hayes employees through exercises designed to encourage creativity and insight-led innovation, leading to an idea that resolved the leak.



  • Kimberly-Clark: Opening the Innovation Pipeline

    Bringing together experts from different Kimberly-Clark departments and using Synecticsworld's pioneering methods, a sustainable group momentum was developed, helping generate powerful ideas long after the workshop ended.


  • Kraft Foods Inc.: A New Sweet Tooth

    To launch new products into a congested market, Synecticsworld designed and facilitated idea-generation and development sessions. Concepts from the meetings allowed Kraft to successfully launch a host of new products.


  • Queensland Rail: Safety First

    Every year more than 1,000 people die at level crossings around the world. The true impact, however, to individuals, families and communities is impossible to measure.

  • Landmark Graphics Corporation: Becoming an Industry Leader

    Synecticsworld designed the means to help Landmark build a process that would create a strong understanding of customer insights, growing from a $28 million to a $700 million company.

  • Mansfield Brewery Company: Brewing Up a New Strategy

    Synecticsworld worked with Mansfield's management team to refine and valuate issues and trained Mansfield team members in product development, enabling Mansfield to generate new customers and increase its market share.



  • McCain: 'Pass the Fries Please'

    To help introduce new potato products, the Synecticsworld-led team looked at the potato's presentation, appearance and positioning of product placement in stores, allowing McCain to develop bold new perspectives.


  • McKinsey & Company: The Beginning of a Long Relationship

    Wanting to infuse fresh ideas into the company and reduce costs, Synecticsworld-led sessions produced significant savings for McKinsey and resulted in a long-term relationship, spanning two years and six projects.

  • Motrin: A Fresh Look at a Popular Remedy

    Synecticsworld helped Motrin identify a unique and differentiated over-the-counter target market, key motivating insights, and a positioning platform, resulting in 31% growth over two years.

  • Nestlé-Aero: Tiny Bubbles

    To improve sales, Synecticsworld hosted sessions with Aero bar lovers to differentiate Aero bars from competitive offerings. Nestlé used ideas from the sessions to thoroughly rejuvenate its Aero brand.

  • Nestlé-Kit Kat: A Great Chocolate Break

    To reinvent an already successful chocolate treat, Synecticsworld held a workshop that produced a vision that solidified Kit Kat's position as one of the world's best selling confectionery brands.

  • A National Restaurant Chain: Faster and Better

    To increase service speed, quality, and accuracy in delivering menu orders to their guests, Synecticsworld assembled a cross-functional team of the restaurant's key people to identify areas for operational improvement.

  • Nestlé-Koffee Krisp and Lion Bar: It Makes a Nice Light Snack

    Synecticsworld organized a Nestlé session to adapt two products for the US market in three weeks - normally an eighteen month process. The launch was on schedule and successful.

  • Nestlé-Maggi Frozen Foods: A Hot Idea for Frozen Food

    To help Nestlé develop a new frozen food product, Synecticsworld initiated an insight-based new product development project. From the meeting, Maggi was able to develop a successful new product.

  • Nestlé–new chocolate bar: Taking on the Kisses

    Nestlé wanted to develop a product to compete against Hershey's Kisses. Synecticsworld assembled a diverse team that replaced the original product idea based on its new insights.

  • Nestlé-Nuts: Nuts to the Kids!

    With declining sales of the Nestlé Nut bar, Synecticsworld organized a workshop that focused on teenagers who enthusiastically offered their insights. From this workshop Nestlé developed an award-winning advertising campaign.


  • Nestlé-Oceania: Perfect Positioning

    Using ideas generated by Synecticsworld training sessions, Nestlé developed and successfully launched both an innovative 'local products for local needs' initiative and a new environmental policy, setting an industry standard.


  • Nestlé-Polo: Great Mints for Thinking

    To enhance its brand strength, Nestlé worked with Synecticsworld to successfully re-launch Polo as "the thinking man's mint" while making changes to the package, giving consumers a greater tactile experience.


  • Nestlé-Project Cointreau: Innovation Repair

    Synecticsworld identified essential tasks to repair Nestlé's dispirited and dysfunctional innovation team. The session resulted in a rekindled optimism and significant changes that proved to be both effective and sustainable.

  • Nestlé–Purina–Pro Plan: Feast for our Four-Legged Friends

    Purina, working with Synecticsworld and its assembled team, was able to launch the first full-line, life-stage specialty pet food product to use real chicken as its number one ingredient.



  • Philips Sonicare: Talking to the Dentist

    To increase dental professionals' recommendations for its Sonicare dental hygiene line, Synecticsworld led a team of professionals and Philips' employees who quickly created and tested insight-driven workable concepts.


  • Pioneer Investments: Pioneering into the Next Century

    Synecticsworld assisted Pioneer Investments in refining its positioning statement that would ensure that they continued as an industry leader - an accomplishment recognized by the New York Stock Exchange.


  • APL: Sailing to Success

    Recognizing the best source of business-improving ideas lay with APL's employees, Synecticsworld assisted in generating innovative ideas that increased revenue, improved asset management and generated $46 million in cost reductions.



  • Purdue Pharma: What is my Job?

    Synecticsworld identified breakthrough ways to focus Purdue Pharma's new executive position to meet marketplace needs. The workshops resulted in the company reframing its training program and modifying its hiring criteria.


  • Reckitt Benckiser-Vanish: Prize-Winning Clean

    Synecticsworld led a full-service insight project, exceeding all expectations and resulting in one of Vanish's products winning first place in Product of the Year's coveted and hotly contested laundry category.


  • Sainsbury's New Supermarket: Super Supermarkets

    Wanting to improve the shopping experience, Synecticsworld brought together Sainsbury's people from marketing, human resources, information technology, operations, procurement and layout, creating two award-winning pilot stores.

  • Sainsbury's – Store Operations: Finding Successful Solutions

    Synecticsworld organized a session to help identify Sainsbury's operational problems and create solutions. The group solved 12 out of 18 problems and set aggressive deadlines to resolve the final six.


  • Shell – Pennzoil: Oiling the Wheels of Innovation

    Pennzoil wanted a differentiated brand positioning for Pennzoil Motor Oil.... in three weeks. With Synecticsworld's unqualified assistance, the task was completed not only successfully, but on schedule.


  • Shell – Travel Services: New Services for Service Stations?

    Shell asked itself: should we develop our own service centers? Sell our own tires? Offer auto insurance? Synecticsworld's workshops provided Shell with answers and generated five detailed new product concepts.



  • Siemens/Webwasher AG: Surfer's Salvation

    Helping Siemens create software that would s implify navigation on the web, Synecticsworld conducted a workshop, which resulted in an internet program that was greeted enthusiastically by the global internet community.



  • Sonic – Improved Customer Loyalty: Great Breakfast, All Day

    Synecticsworld worked with Sonic's franchisee community to develop the novel 'anytime breakfast' strategy, not only improving sales, but the new breakfast products enabled Sonic to differentiate itself from its competitors

  • Sonic – New Destination: America's Most Loved Drive-in

    Sonic's work with Synecticsworld resulted in a new direction that was embraced by the franchisees, who recognized the opportunity to improve their bottom line and differentiate Sonic from competing chains.

  • Baileys: Smooth Connections

    Synecticsworld's workshops provided valuable insights into Baileys' target market and identified music and television as natural communication vehicles, leading to the first-ever television show produced by a spirits brand.

  • British Airport Authority: Soaring Sales

    Synecticsworld facilitated a workshop for 120 managers, generating dozens of ideas and creating a sustained atmosphere of innovation capability. This resulted in BAA doubling its retail revenue in 18 months.

  • St. Louis Post-Dispatch: The Little Tab That Did

    When readership dropped, alarms went off. The Synecticsworld-led 'renaissance of newspapering' team created a tabloid format for Saturdays. All the changes were worthwhile, because the Tab was a big hit.

  • Staples: That Was Easy!

    Staples had questions - Synecticsworld found answers. Synecticsworld-led sessions resulted in innovations such as maps on shopping carts, easier access to products, and free delivery for catalogue and on-line orders.

  • Subway: Three Great Meals a Day

    A combined Synecticsworld and Subway team completed ethnographic work and formed an invention program to create new breakfast and dinner concepts. The results were a resounding success.

  • Sunquest Information Systems: Techniques = Sunquest Success

    To help invent an industry-standard systems installation process to improve efficiency and distinguish Sunquest's client experiences, Synecticsworld designed and facilitated a program focused on prioritizing tasks, creative problem-solving, and team-building.

  • Tylenol Arthritis: New Life for Tylenol Arthritis

    A Synecticsworld-led team combined consumer feedback and results from a successful Issue Determination meeting to create a powerful positioning statement for Tylenol, drawing an enthusiastic response from the client.

  • Unilever – Creative Culture Program: Uncovering Deep Desires

    Synecticsworld designed a program to unlock consumers' deepest desires and implement a creativity and innovation culture within Unilever which continues to operate successfully.

  • Lipton Ice: Ice Tea in Winter?

    A cold beverage when the winds of winter were howling? The ideas generated by the Synecticsworld-led team helped Lipton achieve 'hot sales' in the middle of winter's icy grip.

  • Unilever – Slim-Fast: New Products for the Future

    To fill the new product funnel and look for breakthroughs, Synecticsworld conducted training programs and organized meetings between the Slim-Fast team and its users, creating 35 new products concepts.


  • Unilever – The Top Clean Team: Laundry Innovation

    In re-inventing Unilever's laundry category and building an innovation funnel for ideas, the team learned a number of Synecticsworld tools, generated ideas, visited homes, and transformed insights into concepts.


  • Van den Bergh Foods/Unilever: Looking into the Future

    To better understand its key markets and develop a targeted innovation strategy, Synecticsworld designed a program that brought together consumers and a cross-functional Van den Bergh team.



  • Barclays Bank: Convincing Their Customers to Chat

    Synecticsworld created a dynamic workshop environment that allowed the bank's customers to vocalize their thoughts, concerns, and widely disparate needs, leading to a new wave of products and services.


  • Walls Ice cream: Disco Works!

    Synecticsworld worked with Walls on a radical re-positioning of their products. The inspiration and high commitment to action generated by the sessions enabled Walls to facilitate their own problem-solving sessions.

  • Union Carbide: The Impossible, Made Possible

    To improve production efficiency, Synecticsworld brought together scientists and engineers for two days, creating a new technology whose license delivered NPV of $50 million for Union Carbide.


  • Universal Studios: Going Toe-to-Toe with the Mouse

    Synecticsworld facilitators led Universal employees through three separate projects, helping to generate marketing and hotel concepts for their new attraction, which snared 17% market share from Disney's Orlando attractions.

  • Unum – Disability Insurance: The Ability to Understand Disability

    In order to gain a better understanding of the important issues surrounding disability insurance, Synecticsworld assembled an expert panel that created a new and innovative business model.

  • UNUM: Bringing Life into Life Insurance

    Unum gained insights and developed successful new product ideas through a Synecticsworld-led Expert Panel comprised of doctors, relatives of the terminally ill, counselors, funeral home directors, cemetery workers, and patients.

  • Wellpoint: Booming Toward Retirement

    Using proven Synecticsworld techniques, 30 innovative product and service concepts were generated by gaining a better understanding of baby boomers who were increasingly vocalizing their concerns about retirement issues.

  • A World Class Deli: Roast Beef on Rye

    World Class Deli won back customers after turning to Synecticsworld who helped uncover two insights: customers want the experience to feel like an invitation to someone's home; and safety assurance.

  • Wrigley – "Project Sparkle": Three Days without Brushing

    To create innovative concepts and ideas that would help Wrigley introduce their internationally popular Orbit chewing gum to the Canadian market, Synecticsworld launched a unique deprivation study.

  • Pizza Hut: Global Invention in New York City

    To create new product ideas in over 100 global markets, the Synecticsworld-led Pizza Hut team immersed themselves in New York City's rich mix of cultures and ethnicities to conduct research.

  • Blue Cross Blue Shield of Mass: Prescription for Good Health

    To reduce costs associated with chronically ill members, a Synecticsworld-led client team created new concepts and shifted its thinking about how Blue Shield built and maintained relationships with its members.

  • Yum! Restaurants International: Training Innovation Ambassadors

    To rapidly and cost-effectively elevate their capacity to generate new product ideas, Synecticsworld taught the YRI team how to facilitate their own idea-generation sessions utilizing the Synecticsworld's creative problem-solving process.

  • KFC (Kentucky Fried Chicken): Finger Lickin' Good

    The Synecticsworld-led team helped KFC re-shape its dinner portfolio and create a compelling bank of insights across their dinner and lunch platforms. KFC found itself celebrating its best year yet.

  • Lactaid® Lactose Free Milk: A Nice Cold Glass of Moo

    To increase brand equity, awareness, and drive double-digit growth, the Synecticsworld-led initiative revealed consumer insights, an understanding of the product's hierarchy, and a new direction for the packaging team.

  • Marks & Spencer: Reviving Café Revive

    The Synecticsworld-lead team developed a new growth strategy for its Revive brand that was insight-based and clearly differentiated it from the competitors, resulting in an 80% increase in café revenues.

  • Royal Caribbean Cruises: Ease on the Seas

    Synecticsworld's innovation team enabled guest-inspired creativity to help Royal Caribbean create a radical new standard in stateroom design that has become the envy of every other cruise ship company.


  • MOLSON|M: Tiny Bubbles

    The Synecticsworld team, which included a psychologist, helped Molson identify and better understand the core consumer of their new Molson|M, a beer brewed with a novel micro-carbonation technology.



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